Shipping Policy

GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

DELIVERY LOCATION

Items offered on our website are only available for delivery to addresses in [•]. Any shipments outside of [•] are not available at this time.

DELIVERY TIME

An estimated delivery time will be provided to you once your order is confirmed. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. We do not ship our products on Sunday.

Unless there are exceptional circumstances, we make every effort to fulfil your order within a maximum of 2-5 business days from the date of your order. Business days mean Monday to Friday, excluding holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

SHIPPING COSTS

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.
Shipping Charges may be revised without any prior notice

Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 10am to 9pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes

CANCELLATION POLICY

 Cancellation requests will be accepted strictly within 24hours of placing the order only through email.

To cancel the order, You can Email Us – [email protected] (From 10 AM to 9 PM, Mon to Sat) within 24 hours of placing the order. We are closed on Sunday & Bank holidays.

If the product is already shipped from our end, we cannot accept cancellation for it.

ITEMS DAMAGED IN TRANSPORT

If there is any damage to the packaging on delivery, contact us immediately at [email protected]